No, unless you are shy and wish to wear a bikini / swim wear when you are enjoying the Jacuzzi Bath.  We will provide disposable underwear and towels for your convenience.

For some of the couple packages that includes a Jacuzzi session, we will leave the room for you to enjoy yourselves, but please unlock the doors after 20 minutes of the Jacuzzi Bath, so we can continue to serve you for the rest of your Spa session.

Yes, we have couple rooms available at both our outlets, these rooms allow you and your friend / partner to enjoy our Spa Sessions in the same room, they can be booked without extra charges.  There is also 1 VIP Room at South Bridge Road outlet which allows 3 spa-goers to have their spa session in the same room. 

Subjected to availability, advance booking of 3-5 days suggested for weekends and public holidays.

If you prefer to have your treatments done in separate rooms, please highlight to us during your reservation.

Yes, each room comes with a shower room attached.  Your privacy is respected and there will be no need to exit your treatment room once the Spa session begins.  For Jacuzzis, there are attached jacuzzis for certain couple rooms, so prior reservations are needed.

The only shared facilities which is outside of your room is the Restrooms and the Infrared Sauna.

No, these facilities are chargeable, please clarify with the Customer Service Officers before you use any of our facilities to make sure there are no misunderstandings.

Yes, absolutely, this is your quiet time for you to relax and unwind.  You may turn on your mobile phone after you have left AFOND Spa.

Yes, all our prices are nett prices, there will not be any hidden cost or charges.  We have absorbed all the relevant taxes in order to provide reasonably priced and affordable Spa services to the wide public.

Yes, all major Credit Cards and Nets are accepted, we do prefer cash if possible, that really helps us to keep our business going by reducing interest payment to these card companies.

For packages, we also have 0% interest plans with most major credit cards.

All tips are appreciated but not compulsory.  Your tip is very rewarding to the spa therapists because they know that they have performed well and up to your expectations.  Even if you do not tip them, please do praise or thank them if they have performed well, as that brings happiness to their day.

We are opened every day of the year except Christmas Day and Lunar Chinese New Year, we will be reopened on the 4th day of the Lunar Chinese New Year.

Opening Hours:-
Mon to Fri:                 11am to 9pm
Sat, Sun & P.Holidays: 10.30am to 6.30pm

Yes, all our therapists are female and most of them are professionally qualified with certificates recognized by the Singapore Government.

(The only male voice you may hear is the Manager's, however he is very respectful of your privacy, hence you will never see him in the rooms once the treatment has began.)

You are required to be 15 mins early for your reservation, this allows time for you to park your car or find our location, and visit the restrooms before the Spa Session begins.  We always try our best to accommodate to everyone, however our appointments and rooms are fully booked especially on weekends, thus all latecomers would have their treatment time reduced without compensation.  This is to be fair to customers who arrived 15 mins early and made it a point not to be late.

"... In my opinion, this is a prevalent problem in the Spa Industry, where some companies advertise very cheap rates like $28 for facial or massage but when you are there, they "force" you to addon treatments for extra costs, and towards the end of the session, they try to use hard-selling tactics to pressure you into parting with $5000 to $10000 to sign up for packages or become their members.  This is how they survive their high marketing costs, their business strategy..."

However, AFOND Spa is proud of ourselves for being able to survive for so many years without resorting to such tactics, we refuse to hard sell, we refuse to hide any costs, and we refuse to make empty promises.  We are in this business because of our Vision:- AFOND Spa aims to provide Beauty and Spa Services to the wide public, while maintaining high class service and quality, achieving "True Relaxation, Rejuvenation and Revitalization".

So my answer is that "No, AFOND Spa does not hard sell, and we also do not disturb you in the midst of your spa session to try to sell packages to you.  In fact, we try our best not to talk to you so you may relax fully especially during massage."

Hence, if you like our service and our attitude to excellence, please spread kind words about us and recommend friends to us, link our website, that way we can continue to spread our wings above the "vultures".

Our Definition of Hard selling: "Locking customer up in a consultation room and use 2 or more staffs to exert pressure on customers to part with obscene amount of money like $5000 or $10000 for packages" and/or "selling within the treatment rooms while the spa session is still on-going and refusing to keep quiet for the customer to relax."

Fact: AFOND Spa sell packages which are value for money and we employ soft skills and non aggressive selling tactics, we will explain to you about our packages and you make the final decision on whether to buy or not.  Please do not confuse this with hard selling, this accusation hurts the morale of our staffs who know what kind of business we are in as compared to other spas out there.

You may shower before your Spa Session, but the time is included in your treatment time, which means a shorter massage session.

No, You cannot shower after your massage.  The reason is that your skin is covered with essential oils and it is not recommended that you come into contact with water until 2 hours later, or else rheumatism may occur during old age.  Also, it is beneficial for your body that the essential oils remain on the body for a few hours for it to be absorbed into the body.

We are very reluctant to forfeit your sessions, but in the event of either a "No-show" or a cancellation or change of appointment slots with less than 4 hours to the original start time for the appointment, we will have the right to forfeit your sessions without any compensation.

"No-show" is when you have confirmed your reservation the day before and did not informed us of any changes or cancellation, no attempts were made to contact Afond Spa.  In this case, we have the right to forfeit your sessions without any compensation.

Note: Please understand that you have been given the reservation while there are people who aren't as lucky and remain on the waiting list.  Without giving us at least 4 hours notice, we are not able to find customers who can make it in time for a Spa session at Afond, and we have lost our operating capacity due to this.  To be fair to us, we have no choice but to forfeit sessions when the above situations happen.

To be fair to you, we always try our best to rearrange another appointment on the same day for you, however it may not be possible at short notice, especially within 4 hours.

No.  We are a professional Spa and a member of Spa Association Singapore, we are now a category 1 Spa (The highest accolade awarded to Day Spas) and all our therapists are professionals with relevant certificates and diplomas.  We provide proper and professional massage, facials and other spa services.

Please respect our therapists and bear in mind that the Management does not tolerate any "special" requests and we will not hesitate to involve the Police.