Guests are advised to arrive 15 minutes before treatment or treatment time will be reduced, to be fair to other guests immediately after your appointment.

Cancellation of appointment slots requires a minimum advance notice of 4 hours.

For package customers, any cancellation short of 4 hours notice, there will be one first warning given, thereafter there will be forfeiture of sessions for all subsequent occasions.

For first time customers, last minute cancellation without 4 hours advance notice, 50% cancellation fee will apply.

"No-shows" with no notice will incur full charges, 100% of treatment value.

All prices quoted are in Singapore dollars and subjected to change without prior notice.

Promotions are valid for first time trial customers only and limited to once per guest, unless otherwise stated.

Please do not bring valuables into our premises, even though we have lockers available,  the Management will not be liable for any losses.

Overtime surcharge apply for all customers at $5 per 30mins per person if treatment extends beyond regular operating hours.

For booking of appointment slots, please call AFOND at our respective outlets.

All sales are non refundable.

All prices quoted are in Singapore Dollars.

Please plan to arrive at least 15 minutes before your scheduled appointment time, bearing in mind of time required for Car Parking, walking distance and traffic conditions.  This is very important because when you are late, you affect the immediate customer after your appointment by having their appointments delayed or having your own service time shortened.  [Nobody appreciates having to come 15 minutes early, and have to wait another 15 minutes because the previous customer is late -- 30 minutes is indeed a very long wait.]

In the event you are late, we will try our best to accommodate to your time, but in most cases, we will have to reduce your treatment time.  (Compensation of the leftover time is subjected on case by case basis by The Management.  No guarantees are hereby implied.)

Please turn all mobile phones to silent mode and switch them off until you have left AFOND Spa, this is to allow everyone to enjoy the beauty of silence and relax in the tranquil surroundings.

FAQ are available here.